Data Protection & Retention Policy
Livingstone is committed to safeguarding the privacy of your information. By 'your information' we mean any information about you that you or third parties provide to us.
- We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so
- We will be transparent in our dealings with you and will tell you about how we will collect and use your information
- If we have collected your information for a particular purpose we will not use it for anything else unless you have been informed and, where relevant, your permission obtained
- We will not ask for more information than we need for the purposes for which we are collecting it
- We will update our records when you inform us that your details have changed
- We will continue to review and assess the quality of our information
- We will implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period
- We will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with
- We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it’s held
- We will ensure that when we outsource any processes the supplier has appropriate security measures in place and will contractually require them to comply with these
- You are entitled to obtain a copy of the information we hold on file for you. You can do this by email or in writing to our address